FAQ

Frequently Asked Questions

What is Viral Snax?

Viral Snax is a curated snack brand inspired by internet culture, global food trends, and viral discoveries. We bring you the internet's favorite snacks, imported exclusives, and TikTok-famous finds.

Where do you ship?

We currently ship across the United States. International shipping is coming soon — sign up for our email list to be the first to know.

How long does shipping take?

Standard orders ship within 1–2 business days and arrive in 3–7 business days. Expedited options are available at checkout.

Do you offer free shipping?

Yes — FREE Shipping on orders of $50+.

What are Limited Drops?

Limited Drops are exclusive, small-batch releases of trending snacks and rare imports. Once they're gone, they're gone — so move fast.

Can I return my order?

Because we sell food and beverage products, we cannot accept returns once delivered. If your order arrives damaged, incorrect, or missing items, contact us within 7 days and we'll make it right.

Where can I find Viral Snax in person?

We pop up at South Florida's biggest events — including Miami-Dade County Fair, Sneaker Con Miami, Rolling Loud Miami, Agri Life Expo, and Local Fest Miami. Follow us on TikTok and Instagram for the schedule.

I have a brand. Can I work with Viral Snax?

Yes! Visit our Partner With Us page to learn how we help emerging food & beverage brands test, validate, and scale.

How do I contact customer support?

Use the Contact page and we'll respond within 1–2 business days.